Discover Extraordinary Travel Experiences

Last Updated: January 2024

1. Acceptance of Terms

By accessing and using the services of Platinum TravelWay ("Company," "we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement.

2. Services Description

Platinum TravelWay provides premium travel planning services, luxury tour arrangements, and personalized travel experiences. Our services include but are not limited to travel consultation, itinerary planning, accommodation booking, and travel coordination.

3. Booking and Payment Terms

All bookings require a deposit as specified in your travel proposal. Final payment is due 45 days prior to departure unless otherwise agreed. Prices are subject to change until full payment is received and booking is confirmed.

4. Cancellation Policy

Cancellation policies vary by service provider and destination. Standard cancellation fees apply: 60+ days (25% of total), 30-59 days (50% of total), 15-29 days (75% of total), less than 15 days (100% of total).

5. Travel Insurance

We strongly recommend comprehensive travel insurance. The Company is not liable for losses that could have been covered by travel insurance, including but not limited to trip cancellation, medical emergencies, or travel delays.

6. Limitation of Liability

Platinum TravelWay acts as an intermediary between you and travel service providers. Our liability is limited to the amount paid for our services and excludes consequential damages, personal injury, or losses caused by third-party providers.

7. Governing Law

These terms are governed by the laws of New York State, USA. Any disputes shall be resolved through binding arbitration in New York County, New York.

8. Contact Information

For questions regarding these terms, please contact us at [email protected] or call +1 (212) 555-0187.

Last Updated: January 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, book travel services, or contact us. This includes name, email address, phone number, travel preferences, and payment information.

2. How We Use Your Information

We use your information to provide travel services, process payments, communicate with you about your bookings, send promotional materials (with consent), and improve our services.

3. Information Sharing

We share your information with travel service providers necessary to fulfill your bookings, payment processors for transaction processing, and third-party vendors who assist in our operations under strict confidentiality agreements.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You have the right to access, update, or delete your personal information, opt-out of marketing communications, and request data portability where applicable under law.

7. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

8. Contact Us

For privacy-related questions or to exercise your rights, contact us at [email protected] or +1 (212) 555-0187.

Last Updated: January 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing site usage.

2. Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly, including security and authentication.

Analytical Cookies: Help us understand how visitors interact with our website to improve performance.

Functional Cookies: Remember your preferences and settings to enhance your experience.

Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

3. Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality and your user experience.

4. Third-Party Cookies

Some cookies are placed by third-party services we use, including analytics providers and advertising networks. These are governed by their respective privacy policies.

5. Cookie Consent

By using our website, you consent to our use of cookies as described in this policy. You can withdraw consent at any time by adjusting your browser settings.

6. Updates to This Policy

We may update this cookie policy periodically. We will notify users of significant changes through our website or other communication channels.

7. Contact Information

For questions about our cookie policy, contact us at [email protected] or +1 (212) 555-0187.

Last Updated: January 2024

1. Legal Basis for Processing

We process personal data based on: (a) Contractual necessity for travel services, (b) Legitimate interests for business operations, (c) Legal compliance requirements, and (d) Explicit consent for marketing communications.

2. Data Subject Rights

Right to Access: Request information about personal data we process.

Right to Rectification: Request correction of inaccurate or incomplete data.

Right to Erasure: Request deletion of personal data under certain conditions.

Right to Portability: Request transfer of data to another controller.

Right to Object: Object to processing for direct marketing or legitimate interests.

3. Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at [email protected] or write to: DPO, Platinum TravelWay, 789 Fifth Avenue, Suite 2100, New York, NY 10022, USA.

4. International Transfers

When transferring data outside the EEA, we ensure adequate protection through Standard Contractual Clauses, adequacy decisions, or other approved safeguards.

5. Data Breach Notification

We have procedures in place to detect, report, and investigate personal data breaches. We will notify supervisory authorities and affected individuals as required by law.

6. Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal data in accordance with GDPR.

7. Contact for GDPR Requests

To exercise your GDPR rights, contact us at [email protected] or +1 (212) 555-0187. We will respond within 30 days.

Last Updated: January 2024

1. Copyright Policy

Platinum TravelWay respects the intellectual property rights of others and expects users to do the same. We will respond to clear notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act (DMCA).

2. Filing a DMCA Notice

To file a copyright infringement claim, please provide the following information:

• Electronic or physical signature of the copyright owner or authorized representative

• Identification of the copyrighted work claimed to be infringed

• Identification of the infringing material and its location on our website

• Your contact information (address, phone number, email)

• A statement of good faith belief that the use is not authorized

• A statement of accuracy under penalty of perjury

3. Designated Copyright Agent

Send DMCA notices to our designated copyright agent:

DMCA Agent
Platinum TravelWay
789 Fifth Avenue, Suite 2100
New York, NY 10022, USA
Email: [email protected]
Phone: +1 (212) 555-0187

4. Counter-Notification

If you believe your content was wrongly removed, you may file a counter-notification including: your signature, identification of removed content, statement of good faith belief, consent to jurisdiction, and your contact information.

5. Repeat Infringers

We maintain a policy of terminating access for users who are repeat infringers of copyright in appropriate circumstances.

6. False Claims

Please note that filing false DMCA claims may result in legal liability. Ensure your claim is accurate and made in good faith.

7. Processing Time

We will process valid DMCA notices promptly, typically within 24-48 hours of receipt. We will notify the affected user and provide opportunity for counter-notification.